Timeline for 2025 WCHW campaign

2025

Time line for WCHW 2025 campaign

Feb

First meeting of the campaign group

March

Production of the document ‘Overall Objective and Aims of the Campaign’

  • Initial contact with a local GP to make enquiries about the Referral Management Service (RMS) for outpatient appointments
  • Contact with the clinical lead for the RMS
  • Contact with the manager of the RMS
  • Confirmation that the RMS no longer runs as described on their website
  • Initial approach to the Mayors of Penzance, Hayle, St Just, St Ives and Marazion about our campaign

April

     – Meeting with the RCHT Transformation Head and others

May

Workshop attended about outpatient referrals, and subsequent document produced by the                    RCHT Head of Transformation – The onus is on the patient to ask for a local appointment.

June

Poster produced – Are you waiting for an outpatient appointment…

  • Updated letter sent to the Mayors (post election)
  • Meeting with our MP, who backs the campaign

July

Presentation at the Penwith Community Area Partnership meeting, including publicising the poster.

  • Approach from the Integrated Care Board West to say they support the poster and would ask the GPs to display it
  • Contacted by the lead for the West Penwith Community Hubs asking for posters to display
  • Presentation at Penzance Town Council meeting
  • Support for the campaign from the Mayors and Town Councils
  • Support from Hayle PPG, and Goldsithney
  • Printing of posters (previously shared electronically)

August

  • Second meeting with our MP
  • Distribution of posters around the community
  • Contact RCHT head of transformation about rebooking appointments

September

  • Response from RCHT to Penzance Town Council saying they would do more to ensure patients are aware of their ability to change appointments
  • Set up a table on Newlyn Green (Raft race) to engage with the public

October

  • Follow up to response to Penzance Town Council
  • Community Action Fest on 24th

November

  • Meeting with the Deputy Head of Transformation, RCHT, to discuss the patient hub and encourage the Access team to include a line about patient choice of location