Privacy policy



West Cornwall Healthwatch (WCHW) is a voluntary independent non-political campaigning organisation concerned about healthcare in West Cornwall.  We are not associated with any organisation of a similar name.

Where this  site contains links to other sites,  information and resources provided by third parties, these links are provided for your information only. WCHW  are not responsible for their contents and it  does not constitute an endorsement or recommendation of  any other organisation or individual .

Please read the following carefully to understand our  practices regarding your personal data and how we will treat it.

This policy may change from time to time, so please check this page periodically.


2 What information about you we collect.

We only collect  personal information  from you if you agree to share it with us for the  purpose assisting WCHW in its campaigning. If information relates to a story or details of an incidence you have bought to our attention  this information may  be retained  while relevant.  It  can be deleted from our records   upon your request by contacting us

Upon receipt  of  information  by WCHW you  will be informed of your rights regarding the information  about you.


3 We may email you

By submitting your contact details we may from time to time contact  you giving you information  relating to  campaigns  relevant to WCHW. You can unsubscribe from these communications at any time by contacting us


4 Confidentiality of information.

 No information you have given or we  hold  about you will be shared with any other organisation  or individual without your written permission . This permission can be given  by either letter,  email or our CONTACT US page.   We will confirm receipt of this information and any action taken.


5 Seeing what we hold about you.

You have the right to see  all the information that we hold about you. If you wish to see what we hold  please  contact us.


6 Withdrawing consent.

  You can withdraw your consent for us to hold this information at any time by contacting us.  We will confirm to you  within  5 working days that we  have deleted your records.   If you wish to amend your records with us, for instance a change of address , please contact us with new details.


7 Security of your data

Please note that  if information is exchanged by email over the normal internet this can never be guaranteed to be 100% secure and Is used at your own risk. Once we receive your information we make our best efforts to ensure it is securely held.


8 You have the right to complain

If you have any concerns about how we hold and share the information you have given us, please let us know. If you are unhappy with our actions please contact us